ElasticHosts Help Centre

Ongoing Incidents

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There are no ongoing toronto (tor-p) incidents.

Scheduled Maintenance

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Emergency reboot in tor-p (Toronto)

Scheduled Aug 29th, 08:00 - 10:00 BST

PlannedSevere vulnerabilities have been disclosed that we need to mitigate with a controlled reboot of our platform. To patch our hosts, we have allocated an emergency maintenance window for the zone lon-p (London Portsmouth). Start time: 29/08/2019 @ 03:00 EDT (07:00 UTC) End time: 29/08/2019 @ 05:00 EDT (09:00 UTC) During this time your services on this zone will be inaccessible while the host servers are rebooted to a new kernel version. - Any VM or container that is switched on at the start of the maintenance period will be gracefully shutdown, and then started up once the reboot has taken place. - If you do not want your VM or container to start up after the maintenance period, please either shut it down at least 10 minutes before the maintenance period starts, or contact us via email so we can make an exception for you (support@elastichosts.com). - If you need your VMs to be shutdown and started up in a specific order, please contact us via email so we can make an exception for you (support@elastichosts.com). - If you have any questions or concerns, please contact us via email so we can address them. The patches relate to the Zombieload vulnerability. Please understand this is a critical vulnerability which all hosting providers are affected by, the implications of not mitigating the issue quickly are potentially devastating.

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Incidents This Month

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August 22nd, 2019

No incidents reported for this day.

August 21st, 2019

No incidents reported for this day.

August 20th, 2019

No incidents reported for this day.

August 19th, 2019
August 18th, 2019

No incidents reported for this day.

August 17th, 2019

No incidents reported for this day.

August 16th, 2019

No incidents reported for this day.

August 15th, 2019

No incidents reported for this day.

August 14th, 2019

No incidents reported for this day.

August 13th, 2019

No incidents reported for this day.

August 12th, 2019

No incidents reported for this day.

August 11th, 2019

No incidents reported for this day.

August 10th, 2019

No incidents reported for this day.

August 09th, 2019

No incidents reported for this day.

August 08th, 2019

No incidents reported for this day.

August 07th, 2019

No incidents reported for this day.

August 06th, 2019

No incidents reported for this day.

August 05th, 2019

No incidents reported for this day.

August 04th, 2019

No incidents reported for this day.

August 03rd, 2019

No incidents reported for this day.

August 02nd, 2019

No incidents reported for this day.

August 01st, 2019

No incidents reported for this day.