ElasticHosts Help Centre

London West / lon-b (was Maidenhead) control panel and API issue, VMs should be unaffected.

Resolved Jun 15th, 09:00 - 12:30 BST

Timeline

Updateabout 10 days ago

The issue has been resolved. We are deeply sorry for the caused inconveniences.

Updateabout 10 days ago

Our engineers in place have identified hardware issues with the machine, unfortunately the box has failed and cannot be recovered in timely manner, we are currently moving the disks into a spare host. Updates will follow.

Updateabout 10 days ago

We are currently investigating issues with the machine containing the Control Panel and API in the London West data center. We have engineers in place working on the issue, updates will follow.