Updateabout 10 days ago
The issue has been resolved. We are deeply sorry for the caused inconveniences.
Affected Services
London West / lon-b (was Maidenhead) control panel and API issue, VMs should be unaffected.
Resolved Jun 15th, 09:00 - 12:30 BST
Timeline
Updateabout 10 days ago
Our engineers in place have identified hardware issues with the machine, unfortunately the box has failed and cannot be recovered in timely manner, we are currently moving the disks into a spare host. Updates will follow.
Updateabout 10 days ago
We are currently investigating issues with the machine containing the Control Panel and API in the London West data center. We have engineers in place working on the issue, updates will follow.