ElasticHosts Help Centre

Toronto Packet Loss

Resolved Apr 12th, 21:30 - 22:39 BST

Timeline

Update6 months ago

We've seen recurring packet loss since the previous update, this is due to an inbound DDoS. We have taken the destination server offline to prevent this. We apologise for the trouble caused here.

Update6 months ago

Packet loss is back to 0% now - it has been intermittently going from 50% - 0%.

Update6 months ago

Packet loss has completely stopped at this time, we're still investigating however everything appears to be working fine now.

Update6 months ago

We're currently investigating 50-75% packet loss into Toronto and will update you as soon as possible.