ElasticHosts Help Centre

Networking issues in our San Jose datacenter (sjc-c, 9:20 AM PDT)

Resolved Jul 7th, 17:20 - 17:21 BST

Timeline

Updateabout 9 days ago

Our upstream provider hasn't seen anything occur on the switch or router upstream from our equipment in San Jose. We're still investigating in to what may have happened at around 9:20 PDT.

Investigatingabout 9 days ago

We've had a brief networking outage for about 60 seconds in our San Jose (sjc-c) datacenter that has started at around 9:20 AM PDT, but it is currently okay. We're currently checking in to this with our upstream provider and will provide with a further update.