ElasticHosts Help Centre

Toronto Host Reboot

Resolved Sep 25th, 17:48 - 17:53 BST

Timeline

Complete12 months ago

We experienced an unexpected reboot of one of our Toronto machines, the cause of which is currently being investigated. If affected, you should be notified via email shortly.

It is possible that some machines will not be down, but will show as 'dead'. Upon receipt of this message, this 'dead' state should clear automatically. If this state is persistent or you have other issues with a Toronto-based VM, please let Support know via the Support link on the upper right-hand corner of your Elastichosts Control Panel.

Thank you for bearing with us, and we apologize for the inconvenience.