ElasticHosts Help Centre

London Portsmouth Host Reboot

Resolved Sep 25th, 21:04 - 21:10 BST

Timeline

Complete9 months ago

We have experienced an unexpected reboot of one of our host machines in London Portsmouth. This reboot was short, but will have impacted service for around five minutes for all machines on the service.

Although the machine has come back and your VMs should be back up and running, you may notice a vm stuck in a 'dead' state or other strange behavior; please let us know as soon as possible if you're having this issue using your Support link on the top-right corner of your Elastichosts control panel.

Thanks very much for bearing with us, and apologies for the inconvenience.