ElasticHosts Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Control Panel timeout across all zones.

Resolved Dec 5th, 05:54 - 15:49 GMT


Resolvedabout 1 year ago

The issue has now been resolved. We have an internal case open to ensure this issue doesn't repeat - we apologize for the inconvenience caused here.

Updateabout 1 year ago

Management services are fixed here:
Amsterdam, London Portsmouth, Miami, Lon-B, San Jose, Dallas, Los Angeles, Sydney, Hong Kong

In progress:

Updateabout 1 year ago

We continue to work on the situation and hope to have it resolve ASAP - we don't currently have an ETA, however it is our #1 priority.

If you need assistance, please don't hesitate to get in touch.

Fixingabout 1 year ago

We're currently experiencing issues with our control panel across all zones. A resolution for the issue has been found, and is currently being deployed.