ElasticHosts Help Centre

Unexpected VM host reboot in our Toronto (tor-p) datacenter.

Resolved Dec 5th, 13:58 - 14:00 GMT

Timeline

Identifiedabout 10 days ago

We've identified a PSU issue with one of our servers in our Toronto datacenter. We've gotten in touch with our upstream provider to have the PSU replaced.

Please reach out to us if your services have gone down so we can identify and let you know if your Virtual Machines are on the affected host.