ElasticHosts Help Centre

Unexpected VM host reboot in our Toronto (tor-p) datacenter.

Resolved Jan 27th, 11:27 - 11:50 GMT

Timeline

Resolvedabout 27 days ago

All affected customer servers should be restored now. If you still have any unresolved issue in Toronto, please let us know.

Updateabout 27 days ago

We have identified the affected customer servers and began to restore them.

Identifiedabout 27 days ago

One of the host machines in Toronto has rebooted. We are collecting information on the affected customer servers.