ElasticHosts Help Centre

HKG-E Network Outage

Resolved May 11th, 18:10 - 19:00 BST

Timeline

Resolved2 months ago

HKG-E connectivity should be restored and no services should have seen interruption. Please get in touch with Support if you have any lingering issues.

Update2 months ago

We are aware of a network outage in this zone.

Our networking provider has told us that all is clear from their end, so technicians are on the way to the datacenter proper to attempt to restore service.

All machines and services are up and running to our knowledge, and full service should be restored immediately when the connection has been repaired.