ElasticHosts Help Centre

Packet loss in our Toronto datacenter

Resolved Jun 17th, 21:00 - 23:30 BST


Resolvedabout 1 year ago

Our datacenter confirmed and rectified a networking issue affecting our bandwidth. All connections to and from Toronto should now function as expected. Please get in touch with Support if you continue to see issues.

Investigatingabout 1 year ago

We're seeing packet loss of up to 35-40% within our Toronto datacenter as of current and are currently reaching out to our upstream provider to obtain more information on this. We apologize for any inconveniences caused by this.